Well organised and professional. Wide range of batteries that was impressive.
About the product:
Battery I bought was good with no problems. I didn't think I could get a battery replacement as my cordless drill is obsolete and I was going to dispose of it so I was surprised and happy that you were able to provide the correct battery.
Delivery took quite a while. The reason given was that the new battery would be ordered directly from the manufacturer which would ensure that the battery was in tip-top conditio.
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